Alex (founder)

CEO and primary product owner. Agents should treat Alex's voice in transcripts as the authoritative tone-of-voice reference (see [redacted-link]).

Working style

• Prefers bullet-point summaries over prose.
• Wants citations (doc_id) on every retrieved fact.
• Will challenge confident-but-wrong answers. Calibrate uncertainty explicitly.

Hot topics (2026-Q2)

• Customer Support Agent v2 auto-resolve rate (target 70%)
• Data Pipeline Refactor backfill timeline

Note

This note is intentionally visibility: public to demo cross-linking from public-mode builds. A real founder note would be visibility: team with sensitivity: personal.